Information about the restart issues and rollback.
We will rollback the servers 2 hours from now. Here's the message I recieved from our hosters.
Sat, Jan 1 2011 2:15pm
Hi, i've turned my server off. We lost data again. It seems that when the server restarts, all the progress goes away. Everything u've built will be set backed. I dont know if this has anything to do with the save, we have world save every 30min, we have restarts at 4.00 am, 12.00 am, 20.00 pm. I have implented a world save 1min before every restart.. I dont know if this will fix it.
But please, could use backup the map, 2 hours from where this post has been send? The time here is 21:15 GMT+1
Thank you!
Sat, Jan 1 2011 2:19pm - Almas Khan
Hi Jonathan,
Yes currently there is an issue with saving and restarting manually. We'll be sending out a customer wide email soon detailing the problem. Basically if you want to do a manual restart you have to issue the command "save-on" and enable level saving before you restart your server. I've submitted a request to the developer of McMyAdmin to by default have this command issued whenever a restart occurs since as of right now it does not. Just to clarify if you have additional restarts you must give the save-on command before the restart to ensure all the data is saved correctly. Hopefully this bug will soon be fixed. I apologize for the problems you've experienced related to it. Let me know if you need anything else.
Lets hope this works with a rollback of 2 hours. We deeply apologize for this and anything lost during these problems. We are doing everything we can to fix this.
Regards
Arania Team
Last edited by Runkpapper on Sun Jan 02, 2011 12:51 am; edited 1 time in total
